Tag Archive for: Carrier IQ is diagnostic software that comes pre-installed on some mobile devices. Mobile network operators use information gathered on your location and call activity to improve network coverage and

Carrier IQ is diagnostic software that comes pre-installed on some mobile devices. Mobile network operators use information gathered on your location and call activity to improve network coverage and reduce instances of dropped calls. Recently there has been a large amount of press coverage over the perceived privacy and security violations posed by Carrier IQ software. At Lookout, it is our belief that much of this coverage has been overstated. While there are a number of real privacy issues at play, based on our understanding Carrier IQ is not malware nor has malicious intent. We do believe that companies big and small should always take a transparent approach when it comes to data they are collecting from people.