ITIL Process Delivery: The Why and How

Have you been thinking about adopting ITIL? Or have you set it aside as “next year’s” initiative because you think it’s too complex, too costly or just too much hype?

Join Kaseya on Tuesday, December 7 at 2pm – 3pm EST (register here) for a free webinar on the fundamentals of ITIL and how you can easily transform your IT operations with an automated, ITIL-based systems management solution. Hear from a Kaseya IT Automation Expert and learn how:
•    Automated service delivery – combined with service desk management – may help you streamline processes
•    Improved business processes – using ITIL v3 – may improve response time to end user requests, alerts and alarms, as well as shrink the time needed to manage issues

Register today and gain insight to combining ITIL process standards and service desk management to manage:
•    Service Request Workflows
•    Roles and Policies
•    Escalation Process
•    Automated Remediation
•    Continuous Service Improvement

Register for this free presentation by clicking here.

Please let me know if you have any questions and hope to see you there!

David Castro

Director, Private & Public Sector, NA

Kaseya: Our Automation. Your Liberation!


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